At 92bar, protecting your personal information is a responsibility we take seriously. This Privacy Policy explains in plain terms exactly what data we collect from players across Pakistan, how we use it, who we share it with, and the rights you have over your own information. We encourage every 92bar account holder to read this document carefully before registering or using our services.
Our Commitments
These six cards summarise the core privacy commitments 92bar makes to every player. They do not replace the full policy text — please read all sections below for complete details.
All personal and financial data transmitted between your device and 92bar's servers is protected using industry-standard TLS encryption. Sensitive stored data — including payment details and CNIC records — is encrypted at rest using AES-256 protocols, keeping your information safe at every stage.
92bar does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes. Your data exists on our platform to serve you — not to generate revenue for anyone else. Any data sharing with partners is strictly limited to what is necessary to operate our services.
Registered 92bar players can request access to, correction of, or deletion of their personal data at any time by contacting our support team. Subject to legal retention obligations, we will process all data rights requests promptly and keep you informed of progress throughout the review period.
We will only send you promotional emails, SMS messages, or in-app notifications about bonuses, PSL betting offers, and new game launches if you have actively opted in. You can withdraw your marketing consent at any time through your account notification settings panel, with changes taking effect within 48 hours.
Certain data — particularly your CNIC number, payment method records, and transaction history — must be retained by 92bar to comply with international Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations. This retention is a legal requirement and cannot be waived by a deletion request alone.
92bar retains your personal data only for as long as it is necessary for the purpose it was collected, or as required by applicable law. Once the retention period expires, your data is securely deleted or anonymised. We publish our standard retention periods in Section 9 of this policy so there are no surprises.
92bar ("we," "us," "our," or "the Company") is the operator of the online casino and sportsbook platform accessible at 92bar.bio. We provide cricket betting, PSL odds, live dealer casino games, 1,200+ slot titles, and fishing game entertainment to registered players across Pakistan, including users in Karachi, Lahore, Islamabad, Faisalabad, and beyond.
92bar operates under an international gaming licence. As the operator of this platform, 92bar acts as the data controller for all personal information collected from players and site visitors in connection with the use of our services.
This Privacy Policy applies to:
By using the 92bar platform or submitting your personal data during registration, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein.
92bar collects only the personal data that is reasonably necessary to provide our services, maintain regulatory compliance, and protect the integrity of our platform. The categories of personal data we may hold about you include:
| Data Category | Specific Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, photograph (if KYC required) | Mandatory |
| Contact Data | Mobile number, email address, residential address (city, district, province) | Mandatory |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details (HBL, UBL, Meezan), USDT wallet addresses, transaction history | Mandatory |
| Account Data | Username, encrypted password hash, account creation date, login timestamps, session history | Mandatory |
| Gaming Activity Data | Betting history, wagering amounts (PKR), game types played, win/loss records, bonus usage | Mandatory |
| Technical Data | IP address, device type, operating system, browser type, screen resolution, session duration | Automatic |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with 92bar | When applicable |
| Marketing Preferences | Opt-in/opt-out status for email, SMS, and push notifications; preferred game categories | Optional |
What We Do Not Collect: 92bar does not collect biometric data beyond what is strictly required for KYC identity verification. We do not collect data about your religious beliefs, political views, or health information. We do not knowingly collect any personal data from individuals under 21 years of age.
92bar collects personal data through the following channels and mechanisms:
92bar uses your personal data for the following purposes:
92bar processes your personal data under one or more of the following legal bases, depending on the specific purpose of the processing activity:
Your Right to Object: Where 92bar processes your data on the basis of legitimate interests, you have the right to object to that processing. If you wish to exercise this right, please contact our support team via live chat. We will review your objection and respond within 30 days.
92bar does not sell your personal data to third parties. We may share your data with carefully selected categories of recipients only where necessary and subject to appropriate data protection safeguards:
International Transfers: Some of 92bar's technology and verification partners operate data infrastructure outside Pakistan. Where personal data is transferred internationally, 92bar ensures that adequate data protection safeguards are in place, including contractual clauses that require the receiving party to treat your data to an equivalent standard as required under this policy.
92bar uses cookies and similar tracking technologies on the 92bar.bio website to improve your experience, maintain session security, and analyse how players interact with the platform. The types of cookies we use are explained below:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the platform to function — session authentication, security tokens, cashier operation, and responsible gaming tool enforcement. | No — platform cannot function without these. |
| Functional | Remember your language preference, display settings, and last visited game category to personalise your experience on return visits. | Yes — via cookie settings. |
| Analytics | Collect anonymised data about page views, session durations, and feature usage to help 92bar improve the platform for all Pakistani players. | Yes — via cookie settings. |
| Marketing | Track interactions with 92bar promotional content to deliver relevant offers about cricket betting, PSL markets, and slot bonuses. Only active where you have given consent. | Yes — opt out at any time. |
You can manage your cookie preferences at any time through the Cookie Settings panel accessible in the footer of the 92bar website. Disabling non-essential cookies will not prevent you from using core platform features but may affect personalisation functionality.
Most modern browsers also allow you to control cookies through browser settings. Refer to your browser's help documentation for instructions on managing or deleting cookies stored by websites you visit.
92bar implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. These measures include:
Despite our best efforts, no digital platform can guarantee absolute security. If you become aware of any suspected unauthorised access to your 92bar account, please notify our support team via live chat immediately so that we can investigate and take appropriate protective action.
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 92bar will notify affected players without undue delay and will take all reasonable steps to contain and mitigate the breach. Notifications will be sent to your registered email address or mobile number.
92bar retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The standard retention periods that apply to each category of data are set out below:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC Documents | 5 years after account closure | AML / KYC legal obligation |
| Financial Transaction Records | 5 years after transaction date | AML compliance and audit requirements |
| Gaming Activity History | 3 years after account closure | Responsible gaming monitoring & dispute resolution |
| Account & Login Data | 3 years after account closure | Security, fraud prevention & support |
| Support Communications | 2 years after ticket closure | Quality assurance & dispute resolution |
| Marketing Preferences | Until consent withdrawn or account closed | Consent-based processing |
| Cookie & Analytics Data | 13 months from collection | Platform analytics cycle |
| Self-Exclusion Records | Permanently retained | Responsible gaming compliance — prevents re-registration |
After the applicable retention period expires, your data is securely deleted from our live systems and any backup storage. Where complete deletion is not technically feasible within the standard retention window (for example, in encrypted backup archives), the data is rendered inaccessible until the relevant backup is destroyed in its normal lifecycle.
As a 92bar player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via 24/7 live chat or by email at [email protected]. We will acknowledge all rights requests within 48 hours and aim to fulfil them within 30 days.
You have the right to request a copy of all personal data 92bar holds about you, along with information about how it is being used. This is sometimes called a Subject Access Request (SAR).
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Minor corrections such as address updates can be made directly in your account settings panel.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected. Note that this right is subject to our legal obligation to retain certain data under AML and KYC requirements as described in Section 9.
You may request that we limit the way we process your personal data in certain circumstances — for example, while a correction request is being resolved, or where you have objected to a specific processing activity and we are reviewing your objection.
Where processing is based on your consent or on contract performance, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider of your choice.
Where processing is based on your consent — such as marketing communications or non-essential cookies — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
92bar enforces a strict minimum age requirement of 21 years for all registered players. We do not knowingly collect, process, or store personal data from any individual under the age of 21.
During the registration process, 92bar uses date-of-birth verification and CNIC cross-referencing to screen for underage applicants. Where our KYC or responsible gaming monitoring processes identify a registered account that may belong to a person under 21, that account will be immediately suspended pending identity verification. If the account holder is confirmed to be under 21, the account will be permanently closed, all funds will be withheld, and any winnings generated will be forfeited in accordance with our Terms and Conditions.
Parents and Guardians: If you believe a person under 21 in your household has accessed or registered with 92bar using false age information, please contact our support team immediately via live chat. We will investigate the matter promptly and close the account if the concern is verified. We recommend using parental control software to restrict access to gambling websites on shared or family devices.
92bar may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes — that is, changes that meaningfully affect your rights or how your data is used — we will notify you by email or SMS to your registered contact details at least seven (7) days before the updated policy takes effect.
Minor updates, such as typographical corrections or clarifications that do not alter the substance of the policy, may be made without advance notice. All updates will be reflected in the version number and effective date displayed at the top of this page and in the page header.
Continuing to use the 92bar platform after the effective date of an updated Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree to a material change, you may request account closure in accordance with Section 12 of our Terms and Conditions.
We encourage you to review this page periodically to stay informed about how 92bar protects your personal data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 92bar handles your personal information, please get in touch with our support team through any of the following channels:
When submitting a rights request, please provide sufficient information to allow us to verify your identity before processing the request. This is necessary to protect the security of your account and prevent unauthorised access to your personal data.
If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority or the dispute resolution body designated under our international gaming licence. We take all complaints seriously and are committed to resolving privacy concerns in a fair and timely manner.
Response Commitment: 92bar commits to acknowledging all privacy-related requests and complaints within 48 hours of receipt. Complex data rights requests — such as full Subject Access Requests — will be fulfilled within 30 calendar days. If we require an extension, we will inform you in writing before the 30-day deadline expires.
Quick Reference
Ready to Play?
Now that you know exactly how your data is protected, experience cricket betting, PSL odds, live dealer games, and 1,200+ slots with complete peace of mind. Players must be 21 or older to register.